Shipping

If you are ordering ready-to-ship items, please allow up to 1 business day for processing.  We currently offer free standard shipping within Canada and to the USA.

We use Canada Post to ship all of our packages.

 

Destination Shipping Method Delivery Time Shipping Cost
Within Canada Standard shipping 3-4 business days Free!
To USA Standard shipping 8-10 business days Free!
International Destinations Standard Shipping Please contact for a quote.
Please contact for a quote.

 

Tracking numbers are available upon request.

 

Customs:

We ship from Canada. For all orders outside of Canada, please be aware that the recipient, not the store, is responsible for all incurred import duties and customs fees. We have no control over these charges as customs policies vary from country to country. If you have any questions related to customs charges, please contact your local customs office. 

Returns & Exchanges:

All sales are final with the exception of online, shipped orders which can be exchanged for a different size.  

Custom calf Muckies are a final sale, as they are made specifically for one individual.

Exchanges/returns on regular price Muckies are subject to 10 day return/exchange policy on in-stock products. 

Gift certificates are available.